FERPA Compliance
Â鶹ÊÓƵ Q&A Platform
At Â鶹ÊÓƵ, we take students' privacy very seriously. Â鶹ÊÓƵ’s Q&A platform is used by millions of students at thousands of universities across 90 countries. Universities have verified that Â鶹ÊÓƵ’s Q&A platform facilitates compliance with regulations. But even more than that, we designed Â鶹ÊÓƵ to create an environment where all students can feel comfortable participating because we identified the "fear of sounding dumb" as one of the key reasons students reject conventional forums and mailing lists.
With Â鶹ÊÓƵ’s Q&A platform:
- Students’ email addresses and course enrollment information are only accessible to instructors of the class.
- A student can post so she remains anonymous to her classmates, or even to the instructor if the instructor allows that option.
- Students may ask their instructors to enroll them in a class using a non-identifying e-mail address, and may use a pseudonym.
Â鶹ÊÓƵ offers students more privacy and control than the mailing lists and forums commonly in use on campuses today. The proof of students' comfort with the tool is their level of engagement. Classes that use Â鶹ÊÓƵ have higher rates of participation than classes that employ other solutions, precisely because the tool is designed around all students’ needs.
Â鶹ÊÓƵ Network
The Â鶹ÊÓƵ Network is a careers-oriented product. Students have the ability (but not the requirement) to opt-in to the Â鶹ÊÓƵ Network (via an active opt-in selection process) as part of the Â鶹ÊÓƵ sign up flow. Subsequent to opting in, students have the ability to opt-out at any time.
Should they opt-in, the Â鶹ÊÓƵ Network enables students and employers to connect. Students can contact employers directly, interact with content that employers have created for them, and also search for students and alumni with similar (or different) backgrounds and experiences to explore career opportunities and career guidance. The Â鶹ÊÓƵ Network also enables employers to search for students that might be good fits for their diverse opportunities. Employers can search based on information that students fill out directly in their Â鶹ÊÓƵ profile (graduation year, major, awards, job experience, etc) and information students choose to share from Â鶹ÊÓƵ Q&A. Opted-in students can always control what specific information is and is not shared with employers. No class content is ever shared with employers— just metadata on the class (academic term, class number/title, role [TA vs student]).
Learn more about the Â鶹ÊÓƵ Network here and about our student signup flow here.
School Agreements
We understand that schools have needs to ensure students’ protection and in doing so, they wish to enter into formal agreements with any third party educational services.
We at Â鶹ÊÓƵ take our obligations to our community of students, professors, and institutions of higher education very seriously. We cherish and safeguard the privacy of our community - and have always built and upheld those protections.
We are fully committed to entering into no cost contracts with universities that protect students, professors, and the institutions including FERPA, , and more.
With thousands of Universities using Â鶹ÊÓƵ, we do have to think long and hard about how to engage with one off requests for expensive and bespoke contracts.
After working with a handful of schools to understand the surface areas of what needs to be covered in a contract, we saw what we expected: that our current practice and policy was on par with what universities needed. It then became an issue of specifically having a legally binding agreement that protected the universities, professors, and students.
Based on these conversations and executed agreements, we offer two straightforward options to universities who wish to get a formal agreement in place:
- You have your own FERPA addendum or contract addendum that is 1-2 pages that reference our TOS and add some specific reassurances that supersede any other terms. This may be the fastest option as it is authored by the university and covers the specific concerns.
- Otherwise we have created a canonical agreement that we offer to all schools. We are of course, open to minor changes that accommodate the spirit of the contract but feel we have covered all the major areas.
Email us at team@piazza.com if you wish to engage in a contract.
For more information about user privacy on Â鶹ÊÓƵ, read our Privacy Policy.